I’m a new patient. What information do you need? What should I bring to my first visit?

To prepare for your first appointment, we need to know the following:
– your full name, address, date of birth, email address and phone number
– your last dental visit, and when you last had x rays taken
– your previous dentist’s name, phone number and email address so we can request your files
– let us know how you found us!

For your first appointment, make sure to bring the following:
– a list of the medications you are taking and the dosage of each medication
– your insurance information

Don’t forget to arrive 15 minutes earlier. If you have any questions, feel free to call us at 416 233 9581. Or you can email us at

How does your office accommodate those with dental anxiety or fear?

Simply let any of our staff know if you have dental anxiety. Our entire team is trained to provide dental care in a caring and professional manner. Each of our dental operatories has a TV to help distract you from any dental work being done. We also offer a variety of sedation options to help make your visit a pleasant one.

Why is it important to have a complete oral exam or COE?

It is recommended that all patients have a complete oral exam at least every 3 to 5 years. Your dental care and treatment plan is adjusted to reflect changes in health or medications being taken. A complete oral exam also lets your dental team take a snapshot of your current oral health to monitor any changes and tailor treatment accordingly.

Do I need to have x-rays taken? I am worried about radiation.

Our office uses digital x-rays which reduce radiation exposure greatly. Dental x-rays are necessary to help diagnose things such as decay, abscesses, wisdom tooth issues, or anything that is not visible under the gums. We follow strict x-ray guidelines in order to reduce exposure, and use protective lead lined aprons with thyroid collars and modern digital x-ray equipment.

Are you accepting new patients?

We are always accepting new patients and we would love to meet you and your family.

Will my dental insurance plan be accepted?

Almost all types of dental insurance are accepted and we process your dental claims electronically to save you time.

Do I pay for all of my treatment, or can my insurance company pay you?

Your insurance policy agreement is between you and your insurance provider. As a result, we do not accept payment from your insurance carrier on your behalf. We are happy to process your claims electronically to simplify and speed up the reimbursement process.

What are your fees like?

We follow the current fee guide that is set by the Ontario Dental Association.

Are dental check-ups really necessary?

In addition to having a complete oral exam, regular dental check-ups are also important to monitor any changes to oral health. Regular exams can help to detect issues such as gum disease, periodontal disease, gum recession, oral cancer and more. Certain conditions can be noticed earlier in the mouth than they can be in other areas of the body.

Why do I have to come in for regular dental cleanings?

While oral care at home is important, regular dental cleanings help to properly remove any hardened plaque buildup that cannot be removed by brushing and flossing alone. These visits also allow your dental professional to look for signs of decay, premature wear and oral conditions in your mouth.

When should I start bringing my child to the dentist?

It is recommended by the Canadian Dental Association that your child be seen within six months of the eruption of their first tooth. If no tooth has erupted by age one, they should visit the dentist.

My insurance does not cover the recommended treatment. Is the treatment necessary?

While having dental insurance is a great benefit, they are not structured to accommodate all of your personalized dental needs. We create a personalized treatment plan based on a thorough assessment of your oral health and conditions, not based on your dental coverage. We will work with you to provide a treatment plan that best represents a balance of your needs/wants and budget.